Manual for LG ThinQ Refrigerator

The LG ThinQ Refrigerator is a smart, energy-efficient appliance featuring Wi-Fi connectivity, voice control compatibility, smart diagnosis, multiple cooling zones, door-in-door design, ice and water dispensers, adjustable shelves, LED lighting, and humidity-controlled crispers. It operates on standard household power (120V AC, 60Hz) and includes advanced features like Smart Cooling, Fresh Air Filter, and SmartThinQ app integration for remote monitoring and control. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Smart Devices 7. Using the Ice & Water Dispenser 8. Energy Saving Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: SmartThinQ enabled control panel, Door-in-Door compartment, Ice and Water dispenser, Adjustable glass shelves, Humidity-controlled crispers, LED interior lighting, Fresh Air Filter, Smart Diagnosis system.

FeatureDescription
SmartThinQ ConnectivityWi-Fi enabled for remote control via smartphone app
Door-in-DoorQuick access to frequently used items without opening main compartment
Ice & Water DispenserDispenses cubed and crushed ice, filtered water
Adjustable ShelvesFlexible glass shelves that can be repositioned
Humidity-Controlled CrispersPreserves freshness of fruits and vegetables
LED LightingEnergy-efficient interior lighting
Fresh Air FilterReduces odors and keeps air fresh inside
Smart DiagnosisAutomatically diagnoses issues for easy troubleshooting
Voice ControlCompatible with Google Assistant and Amazon Alexa
Energy Star CertifiedMeets energy efficiency guidelines

Installation

Unpack and inspect contents. Ensure proper location with adequate ventilation.

  1. Position refrigerator: Place on level floor, allow 2-inch clearance on sides and back for ventilation.
  2. Connect water line: Attach to cold water supply for ice maker and water dispenser (if applicable).
  3. Power connection: Plug into dedicated 120V AC, 60Hz grounded outlet.
  4. Level the unit: Adjust front leveling legs to ensure doors close properly.

WARNING! Refrigerator is heavy; use two people for moving. Ensure water line connections are tight to prevent leaks.

First-Time Setup

Plug in refrigerator; allow 24 hours for cooling before adding food.

  1. Set temperature: Use control panel to set fridge (recommended 37°F) and freezer (0°F).
  2. Connect to Wi-Fi: Download SmartThinQ app, follow prompts to connect refrigerator.
  3. Activate ice maker: Ensure water line connected, press ice maker switch to ON.
  4. Adjust shelves and bins: Customize storage as needed.

CAUTION! Do not overload shelves. Allow space between items for proper air circulation.

Specifications

Controls and Settings

Access settings via control panel or SmartThinQ app. Control Panel: POWER, TEMPERATURE, ICE TYPE, LOCK, DIAGNOSIS.

SmartThinQ App: Remote temperature adjustment, ice maker control, energy monitoring, filter replacement alerts, diagnostic checks.

Temperature Settings: Fridge (34-46°F), Freezer (-6 to 8°F). Ice Options: Cubed, crushed, off. Door Alarm: Alerts if door left open. Energy Saver: Reduces power consumption. Filter Reset: Reset after replacing water filter. Smart Diagnosis: Press and hold DIAGNOSIS button for 3 seconds to initiate.

Connecting to Smart Devices

Connect refrigerator to home Wi-Fi and smart assistants.

  1. Download SmartThinQ app from App Store or Google Play.
  2. Create LG account and follow in-app setup instructions.
  3. Enable voice control: Link LG account to Google Assistant or Amazon Alexa.
  4. Use voice commands: "Hey Google, set fridge temperature to 38°F."

Tip: Ensure refrigerator is within range of Wi-Fi router for stable connection.

Using the Ice & Water Dispenser

Dispenses filtered water, cubed ice, and crushed ice.

  1. Select ice type: Press ICE TYPE button for cubed or crushed.
  2. Dispense ice: Press lever against glass (do not use hand).
  3. Dispense water: Press water lever.
  4. Child lock: Press and hold LOCK for 3 seconds to disable dispenser.
  5. Replace filter: When FILTER light turns red, replace filter (LT1000P).

WARNING! Do not touch ice maker mechanism. Use only drinking water safe containers.

Energy Saving Features

Energy Saver Mode: Reduces power consumption when activated. Door Alarm: Alerts if door left open more than 3 minutes. Smart Cooling: Adjusts cooling based on usage patterns.

Care & Cleaning

Unplug before cleaning interior. Use mild detergent and warm water for interior; use soft cloth for exterior.

CAUTION! Do not use abrasive cleaners or sharp objects. Clean condenser coils every 6 months for efficiency.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Energy Star certified. Copyright © 2023 LG Electronics; all trademarks property of LG. For support, visit www.lg.com or contact LG Customer Service at 1-800-243-0000.

Troubleshooting

SymptomPossible CauseCorrective Action
Refrigerator not coolingPower/thermostatEnsure plugged in; check circuit breaker; adjust temperature settings.
Ice maker not workingWater supply/filterEnsure water line connected; replace water filter; check for kinks in line.
Water dispenser slowFilter/clogReplace water filter; check for frozen water line in freezer.
Loud noiseLeveling/objectsEnsure refrigerator is level; check for items touching back wall.
SmartThinQ not connectingWi-Fi/passwordCheck Wi-Fi signal; re-enter password; restart router and refrigerator.

Reset: Unplug for 1 minute, then plug back in to reset electronic controls.

Service: 1-800-243-0000; www.lg.com

Manual for LG ThinQ Refrigerator © - All Rights Reserved 2025