LG Refrigerator Model LMXS28626D Manual

The LG LMXS28626D is a 28 cubic foot counter-depth French Door refrigerator with InstaView Door-in-Door, Smart Cooling Plus technology, linear compressor, dual ice makers (craft ice and cubed ice), water filtration system, adjustable shelves and door bins, humidity-controlled crispers, LED lighting, and smart connectivity via LG ThinQ. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Utilities 7. Using Smart Features 8. Care & Cleaning 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: French Door design with InstaView panel, linear compressor, dual ice system, Smart Cooling Plus, water filter, adjustable interior, and smart controls.

FeatureDescription
InstaView Door-in-DoorKnock twice on glass panel to see inside without opening door
Linear Compressor10-year warranty, energy-efficient cooling
Smart Cooling PlusMultiple sensors and vents maintain ideal temperature/humidity
Dual Ice MakersCraft Ice (sphere ice) and cubed ice
Water Filtration SystemReduces contaminants; filter located in upper right fresh food compartment
Adjustable ShelvesSpill-proof tempered glass shelves
Door Cooling+Cool air vents in doors for consistent temperature
LG ThinQ Smart TechnologyWi-Fi enabled for remote control and diagnostics
LED LightingEnergy-efficient interior lighting
Energy Star CertifiedMeets energy efficiency guidelines

Installation

Unpack and inspect contents. Ensure proper location with adequate clearance.

  1. Remove packaging: Take off all tape, foam, and protective film.
  2. Position refrigerator: Allow at least 2 inches clearance on sides and top, 1 inch at back for ventilation.
  3. Level the unit: Adjust front leveling legs using a wrench for stability.
  4. Connect water line: For ice/water dispenser, connect to cold water supply with approved tubing.
  5. Plug into dedicated outlet: Use 115V, 60Hz, 15-amp grounded outlet.

WARNING! Refrigerator is heavy; use two people for moving. Ensure floor can support weight.

First-Time Setup

Plug in refrigerator; allow 24 hours for cooling before adding food.

  1. Power on: Plug in; control panel will illuminate.
  2. Set temperature: Default is 37°F (fresh food) and 0°F (freezer). Adjust via control panel.
  3. Install water filter: Remove cap, insert filter, run water to purge air (about 3 gallons).
  4. Enable Smart Features: Download LG ThinQ app, connect refrigerator to Wi-Fi.
  5. Load food: After 24 hours, place items, ensuring proper air circulation.

CAUTION! Do not overload shelves. Keep vents clear for proper cooling.

Specifications

Controls and Settings

Control Panel located on front door. Buttons: Power Cool, Power Freeze, Ice Type, Filter Reset, Temp Settings, Lock.

Temperature Settings: Fresh Food (34-46°F), Freezer (-6 to 5°F). Ice Options: Cubed, Craft Ice, Off. Smart Features: Connect via ThinQ app for remote monitoring, diagnostics, and software updates. Door Alarm: Sounds if door left open >3 minutes. Child Lock: Lock control panel to prevent accidental changes.

Connecting to Utilities

Water Connection: Required for ice/water dispenser. Electrical: Standard outlet.

  1. Turn off water supply before connecting.
  2. Use 1/4" copper tubing or approved plastic water line.
  3. Connect to cold water line with saddle valve or shut-off valve.
  4. Flush line before connecting to refrigerator filter.
  5. Plug power cord into dedicated outlet; avoid extension cords.

Tip: Check for leaks at connections after first use.

Using Smart Features

LG ThinQ app enables remote control and diagnostics.

  1. Download LG ThinQ app from App Store or Google Play.
  2. Create account and follow in-app instructions to add refrigerator.
  3. Features: Adjust temperature, monitor filter status, run diagnostic checks, receive alerts (door open, filter replacement).
  4. Voice Control: Compatible with Google Assistant and Amazon Alexa.
  5. Software Updates: Automatically receive updates for performance improvements.

WARNING! Ensure secure Wi-Fi connection. App features require internet.

Care & Cleaning

Unplug before cleaning interior. Use mild detergent and water; avoid abrasive cleaners.

  1. Exterior: Clean with stainless steel cleaner (for stainless models) or damp cloth.
  2. Interior: Remove shelves/bins, wash with warm soapy water, dry thoroughly.
  3. Condenser Coils: Vacuum every 6-12 months (located at back or bottom front).
  4. Door Seals: Wipe with damp cloth to maintain seal.
  5. Ice Maker: Clean ice bin regularly; run ice maker cleaning cycle if available.

CAUTION! Do not use sharp objects to remove ice. Never use hot water on frozen surfaces.

Regulatory Information

UL Listed; meets FCC Part 15 Class B digital device requirements. Energy Star certified. For support, visit www.lg.com or contact LG Customer Service at 1-800-243-0000. This product incorporates software owned by LG Electronics and its licensors. Copyright © LG Electronics. All rights reserved.

Troubleshooting

SymptomPossible CauseCorrective Action
Refrigerator not coolingPower/doors/settingsCheck power connection; ensure doors closed; verify temperature settings.
Ice maker not workingWater supply/filterEnsure water line connected and on; replace water filter if old.
Water dispenser slow/no waterFilter/kink in lineReplace filter; check for kinks in water line.
Unusual noiseLeveling/fan obstructionLevel refrigerator; check for items touching back wall/fan.
Condensation on exteriorHumidity/door sealCheck door seals; reduce room humidity.
Control panel unresponsiveChild lock/powerDisable child lock; unplug for 1 minute then restart.

Reset: Unplug for 1 minute, then plug back in.

Service: 1-800-243-0000; www.lg.com

LG Refrigerator Model LMXS28626D Manual © - All Rights Reserved 2025