LG Refrigerator LMXS28596S Manual

The LG LMXS28596S is a 28 cu. ft. Smart Counter-Depth MAX French Door Refrigerator with InstaView Door-in-Door, Craft Ice™, and SmartThinQ® technology. It features a dual ice maker, linear cooling, door cooling+, and smart diagnostics. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to SmartThinQ 7. Using InstaView & Craft Ice 8. Care & Cleaning 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: French Door design with InstaView panel, Craft Ice™ maker, dual evaporators, SmartThinQ® connectivity, and door cooling+ technology.

Feature	Description
InstaView Door-in-Door	Knock twice to see inside without opening the door
Craft Ice™ Maker	Produces slow-melting spherical ice
SmartThinQ® Technology	Wi-Fi enabled for remote monitoring and control
Dual Ice Maker	Makes ice in both the freezer and door
Linear Cooling	Precise temperature control for food freshness
Door Cooling+	Evenly distributes cool air to all shelves
Fresh Air Filter	Reduces odors and keeps food fresh longer
SpillSafe™ Glass Shelves	Contained edges prevent spills from dripping
EasySlide™ Gallon Door Bins	Adjustable bins for large containers
External Water & Ice Dispenser	Provides filtered water and ice through the door

Installation

Unpack and inspect contents. Ensure proper spacing for ventilation.

Position the refrigerator: Allow at least 2 inches of space on sides and back, and 1 inch at top for airflow.
Level the refrigerator: Adjust the front leveling legs using a wrench.
Connect water line: Use a 1/4" copper water line with a shut-off valve. Flush the line before connecting.
Plug into a dedicated 115V, 15A grounded outlet.
Remove all shipping materials and tape from interior and doors.

WARNING! Refrigerator is heavy; use two people for moving. Ensure the water line is properly connected to avoid leaks.

First-Time Setup

Power on the refrigerator; allow 24 hours for initial cool-down.

Set temperatures: Default is 37°F for fridge, 0°F for freezer. Adjust using the control panel.
Enable SmartThinQ: Download the LG SmartThinQ app and follow in-app instructions to connect.
Activate InstaView: Knock twice on the InstaView panel to activate the interior light.
Start ice makers: Discard first batch of ice (about 24 ice cubes) to ensure cleanliness.
Configure door alarms: Set door alarm delay and temperature alarm thresholds as desired.

CAUTION! Do not load food until the refrigerator has reached proper temperatures.

Specifications

Model: LMXS28596S
Capacity: 28 cubic feet
Dimensions (HxWxD): 69.875" x 35.75" x 33.75"
Door Style: French Door with InstaView
Ice System: Dual Ice Maker with Craft Ice™
Cooling System: Linear Cooling with Dual Evaporators
Filter: Water Filter (LT1000P) recommended every 6 months
Smart Features: SmartThinQ® with Wi-Fi
Energy Star: Yes
Voltage: 115V, 60Hz
Annual Energy Use: 608 kWh

Controls and Settings

Access controls via the external control panel or SmartThinQ app.

Control Panel: Power Cool, Power Freeze, Ice Type Selector, Fridge/Freezer Temp, Filter Reset, Lock, Alarm.

Temperature Settings: Fridge (34°F - 46°F), Freezer (-6°F - 8°F).

Special Modes: Power Cool (rapid cooling), Power Freeze (rapid freezing), Sabbath Mode (disables lights and alarms).

Ice Options: Select between cubed, crushed, or Craft Ice™.

Filter Indicator: Resets after replacing water filter.

Connecting to SmartThinQ

Allows remote monitoring, diagnostics, and control.

Download the LG SmartThinQ app from the App Store or Google Play.
Create an account or log in.
Follow the in-app instructions to connect to your home Wi-Fi network.
Once connected, you can adjust temperatures, run diagnostics, receive filter reminders, and enable voice control (Amazon Alexa/Google Assistant).

Tip: Ensure the refrigerator is within range of your Wi-Fi router for a stable connection.

Using InstaView & Craft Ice

InstaView: Knock twice on the tinted glass panel to illuminate the interior of the Door-in-Door compartment. The light stays on for 10 seconds. Press the "InstaView" button on the panel to open the compartment.

Craft Ice™: The automatic maker produces up to 8 spherical ice balls per day.

Ensure the Craft Ice™ tray is properly seated in the freezer drawer.
The system will automatically fill, freeze, and release ice into the storage bin.
Select "Craft Ice" on the control panel or in the SmartThinQ app to enable/disable production.

WARNING! Do not use sharp objects to remove ice. Do not put any liquids other than water into the ice maker system.

Care & Cleaning

Unplug before cleaning interior components. Use a soft cloth dampened with a mild detergent for the interior and exterior. Clean the condenser coils every 6-12 months.

Interior: Remove shelves and bins; wash with warm, soapy water. Dry thoroughly.
Door Seals: Wipe with a clean, damp cloth to maintain seal integrity.
Water Dispenser: Press and hold the "Ice & Water" button for 3 seconds to run a cleaning cycle. Use only approved cleaning tablets.
Exterior (Stainless Steel): Wipe with grain using a dedicated stainless steel cleaner.

CAUTION! Do not use abrasive cleaners, scouring pads, or solvents. Never pour water over the control panel.

Regulatory Information

This appliance complies with FCC Part 15 Subpart B. Any changes not approved by LG may void user authority to operate. This product incorporates copyright protection technology. Manufactured under license from Dolby Laboratories. For support, visit www.lg.com or contact LG Customer Service at 1-800-243-0000.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Refrigerator is not cooling	Power issue, door ajar	Ensure unit is plugged in and door is fully closed. Check circuit breaker.
Water dispenser not working	Water filter, water supply	Replace water filter (LT1000P). Ensure water line is connected and shut-off valve is open.
Ice maker not producing ice	Freezer temp, arm position	Ensure freezer is at 0°F. Check that the ice maker arm is in the down (ON) position.
InstaView light not working	Power, sensor	Ensure refrigerator has power. Knock firmly twice on the center of the panel.
Unusual noise	Leveling, fan obstruction	Ensure refrigerator is level. Check for items touching the back wall inside.
SmartThinQ connection failed	Wi-Fi signal, password	Move router closer. Re-enter correct Wi-Fi password. Restart the refrigerator.

Smart Diagnosis: Use the SmartThinQ app to run a diagnostic check. You can also call LG support and hold the phone receiver to the internal speaker for an audio diagnosis.

Service: 1-800-243-0000; www.lg.com