LG Refrigerator LMX25984ST Repair Manual

The LG LMX25984ST is a 25.5 cubic foot French Door Refrigerator with InstaView Door-in-Door, Smart Cooling Plus technology, linear compressor, water and ice dispenser, and smart diagnosis capabilities. This manual provides essential information for troubleshooting, component identification, safety procedures, and step-by-step repair instructions for common issues. Below are key sections covering safety, diagnostics, part replacement, and maintenance.

1. Safety Information & Precautions 2. Model Specifications & Features 3. Diagnostic Procedures 4. Component Identification & Access 5. Common Troubleshooting 6. Part Removal & Replacement 7. Electrical System 8. Refrigeration System 9. Water & Ice System 10. Control Panel & Display 11. Reassembly & Testing

Safety Information & Precautions

Before attempting any repair, review all safety warnings to prevent injury or damage.

HazardPrecaution
Electrical ShockUnplug refrigerator from power outlet before servicing. Discharge capacitor if applicable.
RefrigerantOnly EPA-certified technicians should handle refrigerant. Avoid open flames.
Sharp EdgesWear cut-resistant gloves when handling evaporator coils, sheet metal, or glass.
Heavy ComponentsUse assistance when lifting compressor, doors, or other heavy parts.
Water LeaksEnsure water supply is shut off before working on water line or valve.

WARNING! Failure to follow safety procedures may result in serious injury or void warranty.

Model Specifications & Features

Diagnostic Procedures

Use the built-in Smart Diagnosis feature or manual diagnostics to identify faults.

  1. Smart Diagnosis: Press and hold "Ice Type" and "Temp Down" buttons for 3 seconds. Follow audible tones or use LG SmartThinQ app.
  2. Error Codes: Check control panel for flashing LEDs or error displays (e.g., "FF" = communication error).
  3. Voltage Checks: Use multimeter to test power supply, control board outputs, and sensor resistances.
  4. Component Testing: Isolate and test fans, compressor, defrost heater, and valves for continuity.

Tip: Document error codes and symptoms before disassembly.

Component Identification & Access

Key internal components and their locations.

ComponentLocationAccess Method
Control Board (Main)Top rear behind control panelRemove top grille and panel screws
Linear CompressorBottom rear, lower compartmentRemove rear service panel
Evaporator FanFreezer section, rear wallRemove freezer interior back panel
Condenser FanBottom front behind kick plateRemove lower front grille
Ice Maker AssemblyUpper left freezer doorOpen door, remove mounting screws
Water ValveBottom left rearRemove lower left rear panel
Temperature SensorsVarious locations in fridge/freezerFollow wiring harness

Common Troubleshooting

SymptomPossible CauseDiagnostic Step
Refrigerator not coolingCompressor failure, blocked vents, faulty fanCheck compressor operation, listen for fan noise, ensure vents clear
Freezer too warmDefrost system failure, ice buildup on evaporatorInspect evaporator for frost, test defrost heater and thermostat
Water dispenser not workingClogged filter, faulty valve, kinked lineCheck water pressure, replace filter, test valve voltage
Ice maker not producing iceWater supply issue, faulty fill cup, motor failureEnsure water reaches ice maker, inspect fill cup, test motor
Display panel blank/unresponsivePower issue, control board failure, loose connectionCheck outlet power, test control board input voltage, reseat connectors
Unusual noisesFan obstruction, compressor mount loose, debrisInspect fans, tighten compressor mounts, clear debris

Part Removal & Replacement

General steps for replacing major components. Always disconnect power first.

  1. Control Board: Remove top grille, disconnect wires, unscrew board, replace with new.
  2. Compressor: Recover refrigerant (licensed tech only), disconnect electrical and tubing, unbolt, install new, evacuate and recharge system.
  3. Evaporator Fan: Remove freezer back panel, disconnect harness, remove fan shroud screws, replace fan.
  4. Ice Maker: Empty ice bin, disconnect water line and electrical, remove mounting screws, slide out assembly.
  5. Water Valve: Shut off water, disconnect inlet/outlet lines and wiring, remove mounting bracket, install new valve.

CAUTION! Handle refrigerant components with care. Use proper tools.

Electrical System

Wiring diagram reference and key electrical values.

Note: Refer to specific wiring diagram (included in manual PDF) for connector pinouts and color codes.

Refrigeration System

Key components and service points.

  1. Linear Compressor: Variable speed, oil-less design. Check for unusual vibration or noise.
  2. Capillary Tube & Filter-Drier: Located near compressor. Replace if system contaminated.
  3. Evaporator Coils: Behind freezer panel. Inspect for frost pattern and cleanliness.
  4. Condenser Coils: Behind lower front grille. Clean annually with brush or vacuum.
  5. Service Valves: High and low side access ports for gauges (if equipped).

WARNING! Only EPA-certified technicians should service sealed refrigeration system.

Water & Ice System

Diagnosis and repair of water dispenser and ice maker.

ComponentFunctionTest Procedure
Water Inlet ValveControls water flow to dispenser and ice makerApply 120V AC to solenoid; listen for click; check for water flow
Water FilterFilters impurities; replace every 6 monthsCheck for clog; bypass filter to test pressure
Ice Maker AssemblyMakes and ejects ice cubesManually advance cycle; test motor and heater continuity
Water Dispenser SwitchActivates dispenser when lever pressedCheck for continuity when pressed
Water Line¼" polyethylene tubing from valve to dispenser/ice makerInspect for kinks, cracks, or leaks

Control Panel & Display

Troubleshooting and replacement of user interface.

  1. Unresponsive Buttons: Check for moisture damage, test membrane switch continuity.
  2. Display Segments Missing: Possible loose ribbon cable or faulty display driver.
  3. Incorrect Temperature Reading: Calibrate or replace fresh food/freezer sensors.
  4. Panel Removal: Pry off trim carefully, disconnect ribbon cables, remove mounting screws.

Tip: Take photos during disassembly to aid reassembly.

Reassembly & Testing

Final steps after repair.

  1. Reinstall all panels and components securely.
  2. Reconnect all electrical connectors and water lines.
  3. Restore power and water supply.
  4. Run diagnostic cycle: Press and hold "Ice Type" and "Temp Freezer" for 3 seconds to enter test mode.
  5. Verify cooling performance: Monitor temperatures over 24 hours (fridge: 37°F, freezer: 0°F).
  6. Test all functions: Dispenser, ice maker, door alarms, and display settings.

Final Check: Ensure no water leaks, unusual noises, or error codes.

Service Support: LG Customer Service: 1-800-243-0000. Website: www.lg.com. Genuine parts: www.lgpartsonline.com.

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