LG QuadWash ThinQ Dishwasher Manual

The LG QuadWash ThinQ Dishwasher is a smart, high-efficiency dishwasher featuring QuadWash technology with multi-motion arms for superior cleaning, Wi-Fi connectivity for remote control and monitoring via the LG ThinQ app, multiple wash cycles (including Normal, Heavy, Turbo, Express, and Sanitary), TrueSteam for sanitization and reduced drying time, LoDecibel quiet operation, adjustable racks, and built-in leak detection. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Wi-Fi & ThinQ App 7. Loading and Cycle Selection 8. Care & Cleaning 9. Smart Features & Alerts 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control Panel, QuadWash Spray Arms, Third Rack (on select models), Filter System, Detergent Dispenser, Rinse Aid Dispenser, Door Latch, and Drain Pump.

FeatureDescription
QuadWash TechnologyFour multi-motion spray arms for thorough cleaning coverage
LG ThinQ Smart TechnologyWi-Fi enabled for remote control and diagnostics via app
TrueSteamSteam function for sanitizing and improved drying
LoDecibel OperationQuiet performance (as low as 44 dBA)
Adjustable RacksUpper rack height adjustment for flexible loading
Multiple Wash CyclesNormal, Heavy, Turbo, Express, Sanitary, Rinse Only, etc.
Smart DiagnosisHelps diagnose issues via app or phone call
Leak DetectionBuilt-in sensor to detect and alert of potential leaks
Delay StartSet cycle to begin at a later time
Child LockLocks control panel to prevent accidental changes

Installation

Unpack and inspect contents. Ensure proper location near water, drain, and power supply.

  1. Prepare the location: Level floor, near sink, with access to hot water line, drain, and electrical outlet.
  2. Connect water supply: Attach water inlet hose to hot water supply (recommended 120°F/49°C).
  3. Connect drain hose: Secure to sink drain or garbage disposal using provided hose clamp.
  4. Level the dishwasher: Adjust leveling legs so unit is stable and door closes properly.
  5. Secure to countertop: Use mounting brackets (if required for under-counter installation).

WARNING! Installation should be performed by a qualified technician. Ensure water and electrical connections are secure to prevent leaks or shock hazard.

First-Time Setup

Before first use, prepare the dishwasher and set basic preferences.

  1. Remove shipping materials: Take out all interior packaging, tape, and transit bolts.
  2. Run a rinse cycle: Add a cup of white vinegar to a bowl on the upper rack and run a rinse cycle to clean interior.
  3. Fill rinse aid dispenser: Open dispenser cap, fill with rinse aid until indicator shows "Full," then close.
  4. Load detergent: Use recommended detergent (powder, gel, or pods) in the main detergent dispenser.
  5. Set preferences: Use control panel to set default options like Sound On/Off, Rinse Aid level, etc.

CAUTION! Do not use dishwasher until all shipping materials are removed. Use only detergents designed for dishwashers.

Specifications

Controls and Settings

Access controls via front panel buttons and display. Main Controls: POWER, CYCLE SELECTION (Normal, Heavy, Turbo, etc.), OPTIONS (Heated Dry, Sanitary, Delay Start), START/PAUSE.

Display Indicators: Cycle time remaining, cycle status, rinse aid/low salt alerts, Wi-Fi connection status.

Settings Menu: Press and hold specific buttons to access settings for Rinse Aid Level, Sound, Child Lock, Factory Reset. Cycle Options: Heated Dry (on/off), Sanitary (increases temperature), Delay Start (1-24 hours), High Temp Wash.

Connecting to Wi-Fi & ThinQ App

Enable smart features by connecting to your home Wi-Fi network.

  1. Download the LG ThinQ app from the Apple App Store or Google Play Store.
  2. Enable dishwasher's Wi-Fi: Press and hold Wi-Fi button on control panel until indicator blinks.
  3. Open ThinQ app, follow prompts to add appliance, select your Wi-Fi network, and enter password.
  4. Once connected, use app to start/stop cycles, monitor progress, receive alerts, and run diagnostics.

Tip: Ensure dishwasher is within range of your Wi-Fi router. 2.4 GHz network required.

Loading and Cycle Selection

For optimal cleaning, load dishes correctly and select appropriate cycle.

  1. Scrape off large food particles; pre-rinsing is not necessary.
  2. Load lower rack: Pots, pans, plates, bowls. Ensure items do not block spray arms.
  3. Load upper rack: Glasses, cups, mugs, small bowls. Use adjustable tines for flexibility.
  4. Load third rack (if equipped): Utensils, small items, or flatware.
  5. Add detergent: Use recommended amount in main dispenser. For pods, place in dispenser, not loose in tub.
  6. Select cycle: Choose based on soil level (e.g., Heavy for pots/pans, Express for lightly soiled).
  7. Add options: Select Heated Dry, Sanitary, or Delay Start if desired.
  8. Press START: Door will lock and cycle will begin.

WARNING! Load sharp items with points down. Do not overload racks. Use only dishwasher-safe items.

Care & Cleaning

Regular maintenance ensures optimal performance and longevity.

  1. Clean filter: Remove lower rack, twist and lift out filter assembly. Rinse under warm water to remove debris. Reinstall securely.
  2. Clean spray arms: Check for clogs in spray arm holes. Remove if necessary for thorough cleaning.
  3. Wipe door gasket: Clean with damp cloth to remove food or residue.
  4. Run cleaning cycle: Monthly, use dishwasher cleaner or place a cup of vinegar on upper rack and run a hot cycle.
  5. Exterior: Wipe with soft, damp cloth. Do not use abrasive cleaners.

CAUTION! Unplug or disconnect power before servicing. Do not use sharp objects to clean spray arm holes.

Smart Features & Alerts

LG ThinQ app provides notifications and smart diagnostics.

Regulatory Information

FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. Energy Star: Meets ENERGY STAR® criteria for energy efficiency. Warranty: Limited one-year warranty on parts and labor. For support, visit www.lg.com or contact LG Customer Service at 1-800-243-0000. Copyright © LG Electronics Inc.

Troubleshooting

SymptomPossible CauseCorrective Action
Dishwasher won't startDoor not closed, power issue, child lockEnsure door is latched, check power outlet, disable child lock.
Poor cleaning resultsSpray arms blocked, incorrect loading, low water tempClean spray arms, reload dishes properly, ensure hot water supply.
Water not drainingDrain hose clogged or kinked, filter cloggedCheck drain hose for obstructions, clean filter.
Unusual noiseForeign object in pump, spray arm hitting dishCheck for debris in pump area, reposition dishes.
LeakageDoor not sealed, hose connection looseCheck door gasket, tighten water inlet/drain connections.
Wi-Fi not connectingNetwork issues, out of range, incorrect setupReset Wi-Fi on dishwasher, ensure 2.4 GHz network, re-run app setup.
Display shows error codeVarious sensor or component faultsRefer to error code chart in manual or use Smart Diagnosis.

Reset: Unplug for 1 minute, then plug back in to reset control board.

Service: 1-800-243-0000; www.lg.com

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