LG Dual Inverter ThinQ Manual

The LG Dual Inverter ThinQ is a smart air conditioner featuring dual inverter technology for energy efficiency, Wi-Fi connectivity for remote control via the LG ThinQ app, multiple cooling modes, air purification filters, quiet operation, and compatibility with voice assistants. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Wi-Fi & ThinQ App 7. Operating Modes 8. Smart Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Indoor unit with dual inverter compressor, remote control, air filters, Wi-Fi module, and external condenser unit.

Feature	Description
Dual Inverter Technology	Energy-efficient cooling with variable speed compressor
ThinQ Wi-Fi Connectivity	Remote control via smartphone app and voice assistants
Multiple Cooling Modes	Cool, Dry, Fan, Auto, and Energy Saver modes
Air Purification	Multi-stage filtration including anti-bacterial filter
Quiet Operation	Low noise levels for undisturbed use
Smart Diagnosis	Automated troubleshooting via ThinQ app
Auto Clean Function	Reduces moisture and prevents mold growth
24-Hour Timer	Schedule operation for convenience and energy savings
4-Way Air Swing	Adjustable louvers for optimized air distribution
Power Supply	220-240V AC, 50/60Hz

Installation

Unpack and inspect contents. Ensure proper location for indoor and outdoor units.

Mount indoor unit: Install on wall at least 7 feet above floor, away from direct sunlight and heat sources.
Install outdoor unit: Place on stable, level surface with adequate ventilation.
Connect refrigerant pipes: Use proper tools to connect indoor and outdoor units securely.
Electrical connections: Connect to dedicated power outlet with proper grounding.
Test drainage: Ensure condensate drain hose is properly routed and unobstructed.

WARNING! Installation must be performed by a qualified technician. Incorrect installation may cause injury or damage.

First-Time Setup

Power on the unit; follow initial setup prompts.

Initial power: Plug in and press POWER on remote or unit.
Set language: Use remote to select preferred language in settings menu.
Connect to Wi-Fi: Access network settings via remote or ThinQ app.
Configure preferences: Set temperature units, timer, and default mode.
Test operation: Run cooling mode for 15 minutes to ensure proper function.

CAUTION! Allow unit to sit upright for 2 hours after transportation before first use.

Specifications

Cooling Capacity: Varies by model (e.g., 12,000 BTU/h).
Power Input: 220-240V AC, 50/60Hz.
Energy Rating: High efficiency with inverter technology.
Refrigerant: R32 eco-friendly refrigerant.
Noise Level: As low as 19 dB(A) in quiet mode.
Wi-Fi Standards: 802.11 b/g/n, 2.4 GHz.
Compatibility: Google Assistant, Amazon Alexa, Apple HomeKit.
Dimensions: Varies by model; refer to product label.
Weight: Indoor unit approximately 20-25 lbs.

Controls and Settings

Access controls via remote, unit buttons, or ThinQ app. Front Panel: POWER, MODE, FAN SPEED, TEMP UP/DOWN.

Remote: POWER, MODE, TEMPERATURE, FAN SPEED, SWING, TIMER, SLEEP, TURBO, FILTER RESET, Wi-Fi.

Settings Menu: Language, Temperature Unit (°C/°F), Beep Sound, LED Indicator, Filter Alert, Wi-Fi Setup. Modes: Cool, Dry, Fan, Auto, Energy Saver. Fan Speeds: Auto, Low, Medium, High, Turbo. Timer: On/Off timer up to 24 hours.

Connecting to Wi-Fi & ThinQ App

Enable smart features by connecting to Wi-Fi and installing LG ThinQ app.

Download ThinQ app from Apple App Store or Google Play Store.
Press Wi-Fi button on remote for 3 seconds until Wi-Fi indicator blinks.
Open ThinQ app, follow prompts to add new device.
Select Wi-Fi network and enter password.
Wait for connection confirmation; unit will appear in app.

Tip: Ensure unit is within range of Wi-Fi router (2.4 GHz network required).

Operating Modes

Supports multiple modes for different needs.

Cool Mode: Standard cooling; set desired temperature.
Dry Mode: Reduces humidity without significant cooling.
Fan Mode: Circulates air without cooling.
Auto Mode: Automatically selects mode based on room temperature.
Energy Saver: Optimizes operation for energy efficiency.
Turbo Mode: Maximum cooling for rapid temperature drop.
Sleep Mode: Gradually adjusts temperature for comfortable sleep.
Quiet Mode: Minimizes noise for nighttime operation.

WARNING! Do not block air inlet or outlet; maintain clear space around unit.

Smart Features

Voice Control: Compatible with Google Assistant and Amazon Alexa for hands-free operation. Geofencing: Automatically turns unit on/off based on your location. Usage Reports: View energy consumption and usage patterns in ThinQ app. Smart Diagnosis: App provides troubleshooting steps and can schedule service if needed.

Care & Maintenance

Unplug before cleaning. Clean air filter every 2 weeks; replace as needed.

Air Filter: Remove, wash with mild detergent, dry completely before reinstalling.
Exterior: Wipe with soft, dry cloth; avoid harsh chemicals.
Condenser Coils: Clean annually with soft brush or vacuum.
Drainage: Check drain pan and hose for blockages monthly.

CAUTION! Do not use water above 40°C (104°F) to clean filters. Do not operate without filters installed.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC rules. CE Mark: Complies with European directives. Energy Label: Meets energy efficiency standards. Copyright © 2023 LG Electronics Inc. All rights reserved. For support, visit www.lg.com or contact LG Customer Service at 1-800-243-0000.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Unit not cooling	Dirty filter/settings	Clean air filter; check temperature setting; ensure mode is set to Cool.
Wi-Fi not connecting	Network/password	Ensure 2.4 GHz network; re-enter password; restart router and unit.
Unusual noise	Loose parts/obstruction	Check for loose panels; remove obstruction near fan; contact service if persistent.
Water leakage	Clogged drain	Check drain hose for blockage; ensure proper slope for drainage.
Remote not working	Batteries/obstacles	Replace batteries; point directly at unit; remove obstacles.
Error code displayed	System fault	Refer to error code list in manual; use Smart Diagnosis in ThinQ app.

Reset: Press and hold POWER and MODE buttons for 5 seconds to reset unit.

Service: 1-800-243-0000; www.lg.com