LG 27.5 French Door Fridge Manual

The LG 27.5 French Door Refrigerator is a premium appliance featuring a 27.5 cubic foot capacity, dual ice makers (craft ice and cubed ice), smart cooling technology, door-in-door design, smart diagnostics, energy-efficient LED lighting, water and air filtration systems, and smart connectivity via ThinQ technology. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Using Smart Features 7. Care & Maintenance 8. Water & Filter System 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: French doors with door-in-door access, bottom freezer drawer, dual ice makers, smart cooling plus, LED interior lighting, external water and ice dispenser.

FeatureDescription
Door-in-DoorQuick access to frequently used items without opening main compartment
InstaView DoorKnock twice to see inside without opening door (on select models)
Dual Ice MakersProduces cubed ice and craft ice (sphere ice)
Smart Cooling PlusMulti-air flow system maintains consistent temperature and humidity
SmartThinQ TechnologyWi-Fi enabled for remote monitoring and control via app
Linear Compressor10-year warranty, energy efficient and quiet operation
Water & Air FilterReduces contaminants in water and odors in refrigerator
LED LightingBright, efficient lighting in fridge and freezer compartments
Adjustable ShelvesSpill-proof glass shelves that can be repositioned
Freezer DrawerFull-width, slide-out drawer with organization bins

Installation

Unpack and inspect contents. Ensure proper location and clearances.

  1. Remove packaging: Take off all tape, foam, and protective film.
  2. Position refrigerator: Allow at least 2 inches clearance at back and sides for ventilation.
  3. Level the unit: Adjust front leveling legs to ensure doors close properly.
  4. Connect water line: Use 1/4" copper tubing or FDA-approved tubing to water supply.
  5. Plug into dedicated outlet: Use 115V, 60Hz, 15-amp grounded outlet.

WARNING! Refrigerator is heavy; use two people for moving. Ensure water connection is tight to prevent leaks.

First-Time Setup

After installation, allow refrigerator to stabilize before loading food.

  1. Initial cooling: Plug in and set temperature to recommended settings (37°F fridge, 0°F freezer).
  2. Flush water system: Dispense and discard first 3 gallons of water to clear air and particles.
  3. Install filters: Insert water filter and air filter as per instructions.
  4. Connect to Wi-Fi: Download LG ThinQ app and follow prompts to connect refrigerator.
  5. Load food: Wait 24 hours for optimal cooling before adding perishables.

CAUTION! Do not overload shelves. Allow air circulation around items.

Specifications

Controls and Settings

Access controls via external display panel or LG ThinQ app.

Control Panel: Temperature settings, ice type selection, filter reset, door alarm, energy saver, lock controls.

Temperature Settings: Fridge (34°F to 46°F), Freezer (-8°F to 5°F). Ice Options: Cubed, crushed, craft ice. Smart Cooling: Adjust cooling power based on usage. Door Alarm: Sounds if door left open >3 minutes. Energy Saver: Reduces energy consumption when activated. Control Lock: Prevents accidental setting changes.

Using Smart Features

LG ThinQ app enables remote monitoring and control.

  1. Download LG ThinQ app from App Store or Google Play.
  2. Create account and follow in-app instructions to connect refrigerator.
  3. Remote temperature adjustment: Change fridge/freezer temps from anywhere.
  4. Diagnostics: Receive alerts for filter replacement, door left open, or temperature issues.
  5. Smart Diagnosis: Use app to troubleshoot issues with customer support.
  6. Voice control: Compatible with Google Assistant and Amazon Alexa.

Tip: Keep refrigerator connected to Wi-Fi for firmware updates and optimal performance.

Care & Maintenance

Regular cleaning ensures optimal performance and longevity.

  1. Exterior: Clean with mild soap and water; dry with soft cloth. For stainless steel, use manufacturer-recommended cleaner.
  2. Interior: Remove shelves and drawers; wash with warm, soapy water. Clean gaskets with soft cloth.
  3. Condenser coils: Vacuum every 6-12 months (located at back or bottom front).
  4. Ice maker: Empty and clean ice bin monthly with mild detergent.
  5. Defrosting: Automatic defrost system; no manual defrosting required.

WARNING! Unplug before cleaning interior. Do not use abrasive cleaners or sharp objects.

Water & Filter System

Water filter reduces contaminants; air filter reduces odors.

  1. Filter replacement: Replace LT1000P water filter every 6 months or 200 gallons.
  2. To replace: Turn filter counterclockwise, remove, insert new filter, turn clockwise until click.
  3. Reset filter indicator: Press and hold "Filter Reset" button for 3 seconds.
  4. Air filter: Replace every 12 months (located in fresh food compartment).
  5. Water dispenser: Press glass against paddle; select cubed, crushed, or craft ice.

CAUTION! Use only genuine LG filters. Flush system after filter replacement.

Regulatory Information

UL Listed: Complies with UL Standard 250. Energy Star: Meets EPA energy efficiency guidelines. FCC Part 15: Class B digital device. California Proposition 65 Warning: Contains chemicals known to cause cancer and reproductive harm. For support, visit www.lg.com or contact LG Customer Service at 1-800-243-0000. One-year parts and labor warranty, 10-year sealed system warranty.

Troubleshooting

SymptomPossible CauseCorrective Action
Refrigerator not coolingPower/doors/settingsCheck power connection; ensure doors close fully; verify temperature settings.
Water not dispensingFilter/line/kinkReplace filter; check water supply valve; ensure line not kinked.
Ice maker not workingTemperature/filter/armEnsure freezer at 0°F; replace filter; check ice maker arm position.
Excessive frost in freezerDoor seal/usageCheck door gaskets; avoid frequent door openings; ensure proper ventilation.
Unusual noisesLeveling/items/fanRe-level refrigerator; ensure items not touching back wall; check evaporator fan.
Display panel not workingPower/control lockCheck circuit breaker; disable control lock; reset by unplugging for 1 minute.

Smart Diagnosis: Use LG ThinQ app or call 1-800-243-0000 with error code.

Service: 1-800-243-0000; www.lg.com

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